EXAM PUSTAK
REFUND AND RETURN POLICY
Effective Date: 27 JANUARY 2025
Introduction:
At EXAM PUSTAK
, we strive to provide you with the best products and services. However, we understand that sometimes you may need to return or exchange a product. This Refund and Return Policy outlines the procedures and guidelines for returning or exchanging products purchased from our Website.
Return and Refund Policy:
Return
We have a 5-day return policy, which means you have 5 days after receiving your item to request a return.
Once the return product is received it will be inspected and the return will be approved within 2 days
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
1. Return Window: You can return a product within 5 days from the date of delivery.
2. Eligibility: To be eligible for a return, the product must be in its original condition, with all original tags, packaging, and accessories intact.
3. Refund Process: Refunds will be credited within 10 working days from the date of return. Refunds will be issued in the original payment method.
4. Refund Amount: The refund amount will be the purchase price of the product, minus any shipping charges.
5. Exchange Policy: We do not offer exchanges. If you would like to exchange a product, you will need to return the original product and place a new order.
Shipping and Handling:
1. Return Shipping: You are responsible for the cost of return shipping.
2. Original Shipping: Original shipping charges are non-refundable.
Damaged or Defective Products:
1. Notification: If you receive a damaged or defective product, please notify us within 3 days from the date of delivery.
2. Replacement: We will replace the damaged or defective product with a new one within 3 working days, free of charge.
Cancellation Policy:
1. Order Cancellation: You can cancel your order within 24 hours from the time of placement.
Changes to this Policy:
We reserve the right to modify this Refund and Return Policy at any time.
ACKNOWLEDGMENT
By using EXAM PUSTAK
, you acknowledge that you have read, understood, and agree to be bound by this Refund and Return Policy.
Consult a legal expert to review and customize this policy according to your specific business requirements.
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1. Review and modify this policy further?
2. Create additional policies (e.g., Terms and Conditions, Privacy)?
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